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Roller Network Help - Whitelist

The whitelist is used to add exceptions to mail filtering rules. There are two whitelists: the standard whitelist and the SpamAssassin scoring whitelist.

The standard whitelist has the following matching types:

You may choose to apply the whitelist entry to a selected mail domain or all mail domains. Individual filters may be whitelisted, or choose the "All Filters" option to skip everything if the whitelist condition matches. Note: The "All Filters" option does not include the antivirus filter; antivirus whitelisting must be explicit.

Whitelisting the Antivirus Filter

The antivirus filter is not automatically included in the "All Filters" selection. To bypass the antivirus filter you must create an additional "Antivirus" whitelist filter type entry. This behavior was selected because is rarely desirable to disable the antivirus filter, even from trusted senders that are whitelisted through other filters.

Bulk Entry Mode

The whitelist includes a bulk entry mode to facilitate adding multiple entries of any supported type. Like single entry mode, select an action and domain to apply the entries to. However, the system will automatically detect the entry type based on the following rules:

If an error occurs check your bulk entry formatting and try again.

SpamAssassin Scoring Whitelist

The SpamAssassin content filter has an optional scoring whitelist. This filter will apply scoring rules to its whitelist entries as described below instead of bypassing the SpamAssassin filter.

If you're familiar with SpamAssassin preferences, these settings are analogous to "whitelist_from", "whitelist_from_rcvd", and "whitelist_auth", "whitelist_to", "more_spam_to", and "all_spam_to", respectively. Our servers and internal relays are automatically whitelisted.

Sender email addresses or domains are searched in the following headers: From, Envelope-Sender, Resent-Sender, X-Envelope-From.

Recipient email addresses are searched in the following headers: To, Cc, Apparently-To, Delivered-To, Envelope-Recipients, Apparently-Resent-To, X-Envelope-To, Envelope-To, X-Delivered-To, X-Original-To, X-Rcpt-To, X-Real-To.

Internal Networks Whitelist

Some Roller Network internal networks are on a static whitelist to prevent the servers from filtering themselves or internal handling channels. It is not possible to override these using the account control center. The internal networks whitelist is only used for Roller Network controlled internal resources. The following networks are internally whitelisted:

An entry will appear in the mail logs, when applicable.

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